Privacy Policy

Privacy Policy
Last Updated: January 24, 2025

Cocentrum Consulting LLC ("us," "we," or "our") operates the website www.cocentrum.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Service.

We are committed to protecting your privacy. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information:
We may collect personal information that can identify you, such as your name, email address, phone number, or other details when you voluntarily provide it through forms, subscription sign-ups, or other interactions with the Service.

Usage Data:
We may collect information about your device and how you interact with our Service, such as your IP address, browser type, operating system, the pages you visit, and the time spent on our website. This data helps us understand user behavior and improve functionality.

Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to track user activity and enhance your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and improving the Service.

  • Responding to your inquiries and support requests.

  • Sending newsletters, marketing, or promotional materials (you may opt-out at any time).

  • Analyzing usage trends to improve website functionality and user experience.

  • Ensuring compliance with applicable legal obligations.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: When you have given explicit consent.

  • Contract: When processing is necessary for a contract with you.

  • Legitimate Interest: For purposes such as improving our services and preventing fraud.

4. Your Rights (GDPR & CCPA)

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications.

  • Request a copy of the information we hold about you.

  • Restrict or object to data processing in certain circumstances.

  • Exercise additional rights under GDPR (for EU residents) or CCPA (for California residents).

To exercise your rights, contact us at [insert contact email].

5. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who assist us with website operations and analytics (e.g., Google Analytics).

  • Legal Authorities: When required to comply with laws or protect legal rights.

We do not sell personal data.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. International Data Transfers

Your data may be transferred and stored in the United States or other countries with different data protection laws. We ensure such transfers comply with applicable laws, using safeguards like standard contractual clauses.

9. Cookies and Tracking

We use cookies to:

  • Analyze user behavior.

  • Customize your experience.
    You can disable cookies through your browser, but this may impact website functionality.

10. Links to Other Websites

Our Service may link to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to review their Privacy Policies.

11. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us to remove it.

12. Changes to This Privacy Policy

This policy is effective as of [Insert Date]. We reserve the right to update or change this policy at any time. Any significant changes will be notified on our website or via email.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:
Email: f.corvera@icloud.com